Broadband Config

Before you begin:

  • This guide aims to assist you with configuring your own Router to work with your NorthTel internet connection.
  • Whilst we are very familiar with our own NorthTel supplied Routers, our ability to support 3rd party Routers is limited and on a best efforts basis.
  • You can review our router compatibility guide here: Third Party BYO Modem Requirements.
  • You'll need your NorthTel username and password which can be located on the email we had sent to you earlier with the subject "PROV-xxxxx: Broadband Configuration Details".
  • You’ll need your broadband connection to be fully provisioned and working*.
  • You will need to be connected to your router's WiFi or (recommended) have a computer with an Ethernet cable plugged into one of the “LAN” ports on the back of the router.

 

ADSL

  • UEncapsulation Protocol: PPPoA.
  • Connection Type: ATM.
  • PPP User Name: [user]@northtel.nz *.
  • PPP Password: [password] *.
  • Multiplexing: VC-Mux.
  • VPI: 0.
  • VCI: 100.

 

 

 

 

VDSL

  • UEncapsulation Protocol: PPPoE.
  • Connection Type: PTM.
  • PPP User Name: [user]@northtel.nz *.
  • PPP Password: [password] *.
  • VLAN Tagging (802.1Q): 10.
  • VLAN Priority: (802.1P): 0.
  • MSS: 1452.

 

 

 

 

UFB

  • UEncapsulation Protocol: PPPoE.
  • Connection Type: Ethernet.
  • VLAN Tagging (802.1Q): 10.
  • VLAN Priority: (802.1P): 0.
  • MSS: 1452.
  • MTU: 1492.
  • MSS: 1452

 

 

Make and ModelADSLVDSLAge
Apple Airport Extreme NO NO YES (UN-TAGGED)
Fritz!Box 7360/7390/7490 YES YES YES
Huawei HG531s YES NO NO
Huawei HG630b YES YES YES
NetComm Wireless N300: NB604N YES NO NO
Netcomm Wireless NF4V YES YES YES
NetComm Wireless: NF15ACV YES YES YES
Netgear Nighthawk R7000P NO NO YES
Huawei HG659/HG659b YES YES YES
Vodafone SHG1500 Station YES NO YES

 

* The username and password is different for each customer. If you do not have these details, please phone or email NorthTel to request them.